Standard
- First reply
- Next business day
- Hours
- Mon–Sat, business hours
- Ticket, WhatsApp and phone
Faster support, an annual agreement and invoice billing, on top of the published price list. Every figure on this page excludes GST.
The reply time is how long until a person from our team answers an outage report. A paid tier costs the fixed monthly fee or the percentage of your monthly spend with us, whichever is higher.
or 10% of your monthly spend, if that is higher
or 8% of your monthly spend, if that is higher
Agree a year of spend with us and every covered service is billed below the list price for the whole term.
Cloud VPS, dedicated servers, bare metal and colocation. Domains and third-party licences stay at list price.
| Committed spend per year | Discount on list price |
|---|---|
| ₹1 lakh to ₹5 lakh | 5% |
| ₹5 lakh to ₹15 lakh | 10% |
| Over ₹15 lakh | 15% negotiated |
Our own racks in Rajkot; rented capacity in Ahmedabad, Helsinki, Mumbai and Frankfurt.
These are quoted rather than listed. Tell us what you need and where it should run.
Bring your own servers into racks we own and operate in Rajkot. Priced per rack unit and per kilowatt, on quotation.
Ask for a quote →Inference-class GPUs for model serving, private AI and rendering. Tell us the model and the throughput you need, and we quote the hardware and location.
Ask for a quote →Open models running on a server you rent from us, answering from your own documents, without sending them to a third-party API.
Ask for a quote →Mailboxes on your own domain with webmail, calendar and contacts. Ask for per-mailbox or pooled-storage pricing.
Ask for a quote →A whole physical server built to order: CPU, memory, disks and the location you choose.
Ask for a quote →Hardening, patching, firewall rules and malware checks on servers you run, with us or elsewhere.
Ask for a quote →We look after the server for you: updates, monitoring, backups and fixes, with one contact who knows your setup.
Ask for a quote →Day-to-day operations and a cost review for the AWS or other cloud accounts you already have.
Ask for a quote →A copy of your data kept at a second location, in India or in Europe, chosen by you.
Ask for a quote →A quotation names the services, the locations, the support tier and the discount, before you sign anything.